Frequently Asked Questions
What is TicketScanner?
TicketScanner is an independent ticket price comparison platform that helps fans compare ticket prices and find the cheapest tickets available across online marketplaces. We aggregate publicly available ticket listing data and present it in a structured format designed to improve price transparency.
What is the Get-In Price?
The Get-In Price represents the lowest available ticket price for an event, typically calculated for the cheapest available pair of tickets and inclusive of estimated fees when possible. To maintain meaningful comparisons, we may filter out short-lived anomalies or irregular listings that do not reflect broader market conditions.
How does TicketScanner calculate ticket prices?
We collect pricing information from publicly available listings and marketplace-supplied data. Prices are structured to reflect market trends rather than isolated outliers. TicketScanner does not set ticket prices — sellers and marketplaces determine all pricing.
Where does TicketScanner get its data?
TicketScanner aggregates ticket listing information from major secondary marketplaces and publicly available sources. We collect listing prices, availability indicators, and related event data in order to present clear comparisons across platforms.
How often are ticket prices updated?
Update frequency varies depending on event demand and market activity. High-demand events may see pricing updates multiple times per day, especially near on-sale dates or event day. Lower-demand events may update less frequently.
Do prices shown on TicketScanner include fees?
Where possible, TicketScanner reflects fee-inclusive pricing to provide more realistic comparisons. However, final pricing may vary on third-party marketplaces depending on their specific fee structures.
Can I buy tickets directly on TicketScanner?
No. TicketScanner does not sell tickets and does not process payments. When you select a listing, you will be redirected to a third-party marketplace where the transaction is completed.
Why are prices sometimes different from what I see on a marketplace?
Ticket prices change frequently due to supply and demand. Inventory may sell out, new listings may appear, or sellers may adjust prices. As a result, pricing shown on TicketScanner may differ from real-time marketplace pricing.
What is shown in Price History?
Price History displays how the Get-In Price has changed over time. This helps users identify patterns such as last-minute price drops, presale spikes, or steady long-term trends.
Does TicketScanner predict future ticket prices?
TicketScanner may provide pricing insights based on historical trends and observed market patterns. However, all market conditions are subject to change, and no forecast or pricing insight should be considered a guarantee.
Which events are covered?
TicketScanner tracks a wide range of live events including concerts, sports games, and theatre performances across the United States. Coverage depends on data availability from marketplaces.
Is TicketScanner free to use?
Yes. TicketScanner is free to use. There are no subscription fees to compare ticket prices or view historical pricing data.
Do I need an account?
Most features are currently accessible without registration. Certain features may require an account in the future.
How can I contact TicketScanner?
You can contact us at info@ticketscanner.live for general inquiries. For issues related to a specific ticket purchase, please contact the marketplace where the transaction was completed.
Any disclaimers I should know?
TicketScanner provides pricing data and comparison tools for informational purposes only. We do not guarantee ticket availability, pricing accuracy, or future market movements. All ticket purchases are made through third-party marketplaces and are subject to their terms and policies.